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Online service scam cheats woman of funds

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JOHNS CREEK, Ga. — A woman reported Sept. 19 that she had lost $169 to an online scam and had almost lost an extra $860.

The woman said she works from home for her employer and answers his emails for him. At the beginning of August, however, she noticed that her employer had not been receiving any emails.

After looking up the phone number for the email’s support online, she found a company called “MS Office Support” and called that number.

The man who answered said they could fix the issue but would need access to her computer. After giving him several passwords and account names, the man told her the computer had multiple viruses and she would have to pay $169 to remove them. The woman was told to mail the check immediately overnight to an address in Delaware.

A few days later, the woman received an email from the same company saying that she needed to update her computer for $860, or she would lose everything stored on it. She sent a check with the money to an address in California, but later became suspicious of the transactions.

The woman contacted her bank and successfully canceled the $860 check, discontinued any contact with the company and contacted police.


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